FAQ

What is AndrewHaug.com?

AndrewHaug.com is Australia’s First & Only Dedicated 24/7 Rock & Metal Live Online Radio Station. Playing new emerging artists locally & internationally plus cramming in all the classics from yesteryear amongst the chaos.

The audio is streamed in FULL CD Audio Quality @ 128Kpbs to further increase your listening experience. Operated by the renowned radio host Andrew Haug.  For more info go to (About Andrew Haug on the website).

How can I listen to AndrewHaug.com on my computer?

There are several ways you can listen via your Desktop PC or laptop computer (wireless optional); directly through the official website http://andrewhaug.com by using our embedded custom player or via your preferred player – ie. iTunes, Windows Winamp as well as our very own player within the AndrewHaugRadio facebook page – simply click “Listen Live”.

Can I listen to AndrewHaug.com on my mobile device?

You sure can. Simply download our FREE Iphone app AndrewHaug.com for iPhone/iPad users via the iTunes store https://itunes.apple.com/au/app/andrewhaug/id577495841?mt=8

Also the FREE Android app https://play.google.com/store/apps/details?id=com.igniso.h3001223

You can also use the free TuneIn app via the Apple store or directly from the website http://tunein.com/mobile – Once downloaded search AndrewHaug.com hit play & headbang!

Don’t forget to bookmark it to your favourites. The smart phones that can currently stream AndrewHaug.com are as follows: Apple iPhone / iPad »Android »Windows Phone »BlackBerry»Palm »Samsung Bada 

Do the site players have a pop-out option?

Yes, they sure do. You will see a green + icon on the bottom far right corner of the player. Click that and it will pop-out.

I can’t get sound working on my computer? What do I do now?

A few options:
(1) Check to make sure your PC speakers are on & are correctly plugged in to the right ports and check if any cables have come loose.
(2) You can clear your computer’s cache (a folder called Temporary Internet Files).
(3) You can try to open in another browser such as Internet Explorer, Google Chrome, Firefox, and iTunes.

My mobile connection dropped out and is now rebuffering how do I get the stream back in to real time?

Iphone & Android will normally continue playing in real time where with TuneIn app wait till the stream finishes rebuffering then on your TuneIn app select the fast forward button several times until you can no longer move further forward and you will be back in real time with the station’s current live broadcast.

How much data will I use when listening to AndrewHaug.com via my Desktop PC or Laptop computer during a weekly live broadcasted show for 2 or 3 hours?

Not as much as you’d think. The approximate usage is broken down like this:

DESKTOP / PC User – AndrewHaug.com streams at Full CD High Audio quality @ 128 kilobytes per second so data usage will be approximately this:
128 Kbps x 1 hour = 56.25 megabytes
128 Kbps x 2 hour = 112.50 megabytes
128 Kbps x 3 hours = 168.75 megabytes
If you want to rock out all day in the office or home, your data usage will be approximately this: 128 Kbps x 8 hour = 450 megabytes.
For a broader view to stream an Internet radio station for 24 hours 7 seven days a week non-stop will be this: 128 Kbps x 24 hr x 30 days = 39.55 gigabytes.

         MOBILE & IPAD / TABLET Users – The station streams AAC+ @ 64kbps with uses approxiamately 29 MB an hour.

How much data will I use when listening to AndrewHaug.com via my Smartphone?

On average its about 29 MB per hour but please consult your service provider for your full plan and data usage allowance.

Any other questions or technical concerns please email info@andrewhaug.com with “Technical Query” in the subject heading and we’ll get back to you as soon as possible.